How Qonsistic collects, uses, and protects your personal information in clear, practical terms.
Qonsistic Inc. ("Qonsistic", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Qonsistic platform, website, and related services.
By accessing or using the service, you acknowledge that you have read, understood, and agree to the collection and use of information as described here. If you do not agree, you should discontinue use of the service.
We collect information in several ways depending on how you interact with our service.
When you create an account, subscribe to a plan, or contact our support team, you may provide information such as your name, email address, billing details, and company name. You may also provide information when you configure your AI agent, define lead criteria, or communicate with us.
As you use Qonsistic, we collect information about how the service is accessed and used, including lead generation searches, outreach campaign activity, messages your AI agent sends and receives, and interaction outcomes needed to provide reporting and automation.
We automatically collect certain technical information when you access the service, including your IP address, browser type, operating system, pages visited, and timestamps. We use cookies and similar technologies for this purpose.
If you connect third-party platforms to Qonsistic, such as Google Calendar, LinkedIn, or Upwork, we receive data from those platforms according to their own policies and the permissions you grant. This data is used only to operate the integrations you configure.
We use the information we collect for the following purposes.
The primary use of your information is to run the Qonsistic platform on your behalf, including lead scans, AI-agent workflows, outreach campaigns, CRM activity, and reporting features.
We use aggregated and anonymised usage data to understand which features are most useful and where improvements can be made. Individual user data is not used for this purpose in identifiable form unless required for support or debugging.
We use your contact information to send transactional communications such as billing confirmations, password resets, and service updates. With your consent, we may also send product updates and educational content. You can opt out of non-transactional communications at any time.
We use technical and usage data to monitor suspicious activity, prevent abuse, enforce our terms, and protect the integrity of the service and its users.
We do not share your personal information with third parties except in the limited circumstances described here.
We work with a carefully selected set of service providers who help us operate Qonsistic, including cloud infrastructure, payment processing, and email delivery. These providers process data on our behalf and are contractually bound to use it only for specified purposes.
We may disclose your information if required by law, regulation, or governmental request. Where permitted, we will attempt to notify you before complying and will disclose only the minimum information necessary.
If Qonsistic is involved in a merger, financing, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data becomes subject to a different privacy policy as a result.
Depending on where you are located, you may have certain rights regarding your personal information. We are committed to honouring those rights where applicable.
You may request a copy of the personal information we hold about you in a structured, machine-readable format. Some of this information is available directly in your account.
You may request that inaccurate information be corrected or that your personal data be deleted, subject to our legal obligations and legitimate business needs such as fraud prevention and accounting records.
Where we process your data on the basis of legitimate interests, you may have the right to object. You may also request that we restrict processing in some circumstances.
To make a data rights request, contact us at privacy@qonsistic.com. We aim to respond to verifiable requests within 30 days.
We implement a range of technical, organisational, and procedural measures to protect your information against unauthorised access, loss, misuse, or disclosure. These measures include encryption in transit where appropriate, access controls, regular monitoring, and incident response processes.
No method of transmission over the internet is completely secure. If you believe your account or data has been compromised, contact us immediately at security@qonsistic.com.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a prominent notice on the platform before the updated version takes effect.
Your continued use of the service after the effective date constitutes acceptance of the updated policy. If you do not agree to the changes, you should stop using the service and may contact us regarding account deletion.
Email: privacy@qonsistic.com
Address: Qonsistic Inc., 2261 Market Street #4552, San Francisco, CA 94114, USA